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WhatsApp back online after global outage of 'a few hours'

04 May 2017
WhatsApp back online after global outage of 'a few hours'

"We have now fixed the issue and apologise for the inconvenience".

While users couldn't send or receive any messages due to the malfunctioning, millions of users then headed to Twitter to raise the problem, surprised from the sudden breakdown. @WhatsApp became a trending mention in South Africa around 11pm Wednesday, with the hashtags #Whatsappdown, and the more locally-relevant #Whatsappdownsa also made appearances.

Independent website DownDetector, which tracks social comments around a certain topic to monitor outages across the globe, showed thousands of WhatsApp users experiencing connection issues. That is about 15 percent of the app's 1.2 billion users.

Those problems were particularly focused in western Europe, the East Coast of the US and South America, according to the same website. Many people reported that they couldn't use WhatsApp for 2 hours last night. A spokesperson told Reuters they were aware of the issue and working on it.

There are rumours that the outage is due to a major update that WhatsApp is working on.

A WhatApp spokesperson said at the time: "Some people have had trouble accessing WhatsApp for a short period today".

WhatsApp was down for two and half hours in Brazil forcing the professional to switch to other rival messaging app like telegram. The most widely used messaging app in the world, Whatsapp returned to normal around 19h35 the same evening.

There are also reports that LinkedIn too experienced some outage and has been up and down the whole day, too.

The feature works in a similar way to Snapchat and Instagram's Stories, allowing users to create a post containing words, images or video, that disappears after 24 hours.