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Holidays cancelled after collapse of Monarch Airlines

03 October 2017
Holidays cancelled after collapse of Monarch Airlines

The CAA is chartering 30 aircrafts to bring back citizens within the next fortnight from over 30 airports.

You may be flown back to different United Kingdom airports, with coaches available to take you to your destination airport.

Customers now overseas should check for confirmation of their new flight details which will be available a minimum of 48 hours in advance of their original departure time.

Here's what to do if you've booked a flight or holiday with Monarch. The Board anticipates that there will be a one-off exceptional cash cost associated with helping customers to organise alternative travel arrangements or providing refunds and will update shareholders in due course. Contact your card issuer and travel insurance provider for information on refunds.

All of Monarch's flights that were due to depart from the United Kingdom have been cancelled so the CAA is advising holidaymakers not to bother turning up for their scheduled flight. This applies if you're due to travel back on or before 15 October, and whether or not you have ATOL protection.

We're sorry to announce that Monarch has suspended flights and holidays.

You should check with your travel insurer to see if you can make a claim. "We will not be bringing you back earlier than you were due to come back".

Customers with a flight-only Monarch booking made on or before 14 December 2016 are also Atol-protected. It will provide more information on how you should claim "shortly".

The CAA will refund these bookings "by the end of 2017 at the latest".

The low-priced airline and holiday company previously had a deadline of 30 September before its Air Travel Organiser's Licence (Atol) expired.

On the other hand Andrew Swaffiled, Monarch chief executive, said that the root cause of the financial woes was the string of terror attacks in Egypt and Tunisia, plus the collapse of the market in Turkey.

Those who booked flights only after 14 December are not Atol-protected, but anyone due to return to the United Kingdom between now and 15 October will be brought home "at no cost to them, by the Government, via one of 30 planes being chartered by the CAA", says The Guardian.

This is the UK's largest ever airline to enter administration.

"The scale and challenge of this operation means that some disruption is inevitable", he warned.

Those being brought home from overseas include some not covered by ATOL protection, after the Department for Transport asked the CAA to assist them too.