Saturday, 20 October 2018
Latest news
Main » IPhone X screen can become unresponsive in cold weather

IPhone X screen can become unresponsive in cold weather

13 November 2017
IPhone X screen can become unresponsive in cold weather

Unfortunately, performing a hard reset on the iPhone X doesn't get rid of the green line, which points most likely to a hardware defect with the display and/or display controller.

I've noticed that my iPhone X screen becomes very unresponsive as soon as I step outside. Apple has confirmed that this is an issue and told CNBC that they would be working on a software fix.

Some of the X owners say they restarted and even restored their devices to no avail - the pesky green bar remains on the screen no matter what. Oddly, the issue doesn't appear to affect users immediately, only showing up after some time with regular usage.

The Apple news website The Loop reached out to the company about the issue and received a response saying Apple is aware of the problem and that it would "be addressed in an upcoming software update".

This is Apple's first OLED display on an iPhone and the company wants it to perform well but with two issues already, it remains to be seen. This freezing in cold weather some iPhone X users are experiencing should be fixed with an update.

While it isn't exactly a green screen of death, it is still another issue that Apple hadn't planned on.

A few weeks ago, Google's Pixel 2 XL was getting lots of negative attention for OLED display problems.

Edit2: looks like some people are having issues while others are not.

The publication has further quoted Apple as saying,"In certain conditions, the iPhone X will temporarily be unable to respond to user input if the temperature of the surrounding environment suddenly dropped". The blue shifting is there but not heavily noticeable to my eyes. In a video posted by SquareTrade that tested the iPhone X's resistance, showed the iPhone X being dropped from a height of 6 feet (1.83 meters) onto concrete, on its edge, face down, back down, as well as putting it through a 60-seconds tumble test.