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Airport Delays Due to Nationwide CBP System Outages

02 January 2018
Airport Delays Due to Nationwide CBP System Outages

"U.S. Customs and Border Protection experienced a temporary outage with its processing systems at various airports today beginning at 7:30 p.m. EST and ending at approximately 9:30 p.m. EST".

New York's John F. Kennedy Airport tweeted about delays.

Computer issues at U.S. Customs and Border protection at JFK Airport caused lines and major headaches for travelers at JFK Airport.

An outage affecting the Customs and Border Protection's computer systems left global travelers waiting in long lines at airports throughout the country Monday night, CNN reported.

As Reuters notes, a similar outage occurred at the same time previous year, so it might be that the customs systems were slammed with Christmas travelers and couldn't handle the excess traffic. It said Monday night that all airports were back on line.

CBP said it "took immediate action to address the technology disruption". "CBP officers continued to process worldwide travellers using alternative procedures at affected airports".

"During the technology disruption, CBP had access to national security-related databases and all travellers were screened according to security standards", the agency said in a statement and added: "At this time, there is no indication the service disruption was malicious in nature". Delays were caused because the CBP-controlled passport-processing systems were down. All airports were back on line after wait times for travelers that were longer than usual, it said.