Monday, 21 January 2019
Latest news
Main » Amazon's newest service: delivering packages to your parked auto

Amazon's newest service: delivering packages to your parked auto

25 April 2018
Amazon's newest service: delivering packages to your parked auto

Each time a delivery driver requests access to a customer's vehicle, Amazon verifies that he or she is an authorized driver at the right location with the right package, through an encrypted authorization process.

Amazon won't say how many people signed up for the Amazon Key service, but the number was apparently large enough that it's looking to unlock other customer doors.

Prime members need to download the Amazon Key app and link their account to their connected auto. Customers must download the Amazon Key app and link their Amazon and OnStar accounts.

At the time of the Amazon Key launch, SurveyMonkey conducted a poll on behalf of tech news outlet Recode that showed less than 4 percent of USA households saying they'd definitely buy into Amazon Key, and 61 percent saying they definitely wouldn't.

The service also comes with the usual same-day, two-day and standard shipping options, as well no installation costs - unlike Amazon's Key In-Home Kit, which comes with an indoor security camera and compatible smart lock, and costs about $220.

Amazon Key enables in-car deliveries by linking your Amazon Prime account with your Chevrolet, Buick, GMC or Cadillac Owner Center account and active connected vehicle service plan. Amazon can already deliver pretty much anything at the drop of a hat (including a hat), but you have to be in a building to get the packages - until now. Support for even more vehicle makes and models will be added over time, according to a release.

The service is available only in the same 37 US cities where Amazon already offers in-home Key deliveries, according to Amazon.

Amazon Key was originally touted as the service for delivering packages directly into the home of the recipient.

I spent a week testing the service and became convinced this is the future of urban deliveries- for those with the right cars. You don't have to be signed up for the door program to use the vehicle delivery program. The driver puts the package in the auto, closes it up and the locks it via the app, communicating with the in-car software. Customers also get a notice of when their auto was unlocked and relocked so they know where things stand. Equipped with this information, Amazon's couriers can then unlock the trunk using a specialized app of their own.

Deliveries are only being made to cars parked in a publicly accessible area, such as on a driveway, in an office vehicle park or on the street in front of a block of flats. The vehicle is relocked after delivery, and consumers receive real-time updates on their phones.

Remember last October where it was rumored that Amazon wanted to deliver your packages to the inside of your vehicle?