Some of Facebook, Instagram and WhatsApp's more than 2 billion users were unable to access the online services from Wednesday until Thursday afternoon as the social network and its sister apps suffered a prolonged outage.
About 24 hours after users began reporting problems with Facebook, Instagram and other apps, Facebook announced Thursday - on Twitter - that it had resolved the issues and that its systems are "recovering".
Police in Bothell, Washington had to make a similar plea on their Twitter account.
In 2008, Facebook was knocked offline by a bug that affected many of its 80 million users.
"Yesterday, we made a server configuration change that triggered a cascading series of issues".
Facebook also said that the crash was not due to a DDoS attack - in which hackers overwhelm a website's servers with fake traffic and cause it to crash.
While Facebook said it has "resolved its issues", the update was sparse on details.
FILE PHOTO: Silhouettes of mobile users are seen next to a screen projection of Facebook logo in this picture illustration taken March 28, 2018. The company's flagship social network has more than 2.3 billion users, and Instagram has more than 1 billion. This is an important draw for people concerned with their privacy online, particularly in light of the fact that Facebook, Inc.is reportedly now under criminal investigation for secret data sharing deals. Dan Patterson, senior producer at CNET, told CBSN that cybersecurity experts were unable to shed light on the issue.
While the outage continued, The New York Times reported that USA prosecutors had launched a criminal investigation into the social network's practice of sharing users' data with companies without letting them know.
The newspaper said the companies had access to user data that Facebook previously said was inaccessible.
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